Delivery Information

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Delivery Services and Information

Cartamodello uses Australia Post or courier delivery services for all domestic and international deliveries (unless arranged otherwise). All parcels are hand packed and posted from sunny Brisbane, Australia.


WITHIN AUSTRALIA

The Express Post parcel service is used for delivery within Australia. This is a guaranteed next business day delivery service (between capital cities--please check the Australia Post website for futher details to see if your postcode falls within the next-day-delivery network).

Tracking is available with this service.

Additionally, we may use a courier service (TNT or Couriers Please) if we believe this is a more suitable method of delivery.


INTERNATIONAL DELIVERIES

All international packages are sent using services offered by Australia Post unless arranged otherwise. A few options are available depending on your desired delivery timeframe:

Track & Pack International Packages:
  • Delivery within 4-11 business days
Express Post International Parcels:
  • Delivery within 3 to 7 business days between metropolitan areas of major cities

Express Courier International:

  • Delivery within 2 to 4 business days between major metropolitan areas

These timeframes don't include possible delays in customs, so please consider this when calculating your expected delivery time.

Cartamodello Papeterie is not responsible for any duties or fees that may be charged in relation to you order. In addition, we do not know about any country-specific import rules or regulations, and cannot be held liable for any fees, charges, or penalties suffered in relation to this. We encourage you to direct any questions or enquiries about this matter to your local customs office.